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Samsung LYNK Cloud is redefining the hospitality industry with its innovative cloud-based solutions. In this interview, we talked with Alan Balas how Lynk Cloud enhances guest experiences, streamlines operations, and drives profitability through cutting-edge technology and real-time insights.
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How Smart Hotels Thrive Without a Full-Time Revenue Manager in 2025
In a market where revenue is rising but costs keep climbing, hotel teams can’t afford to work in silos. In this Best Stay Insights session, industry experts from citizenM, Sircle Collection, and leading tech and leadership consultancies reveal how hotels can align marketing, sales, operations, and IT — even without a full-time revenue manager.

Human-Centred Leadership in Hospitality: Why Emotional Intelligence Drives Real Results
As technology accelerates and operational demands rise, strong leadership in hospitality increasingly depends on soft skills. Dinka argues that emotional intelligence, communication, and coaching-based management are not optional, they’re critical drivers of team performance and commercial success.
In this article, they highlight how aligning people strategy with business goals helps hotels navigate change, reduce turnover, and build resilient, high-performing teams in an era of rapid transformation.

Bridging the Disconnect: Rethinking Structure, Strategy, and AI in Hotel Commercial Teams
As hotels face increasing operational complexity, the disconnect between IT, marketing, and revenue teams is becoming more apparent and more costly. Real transformation requires a rethinking of internal collaboration, shared strategy, and the role of AI in orchestrating commercial outcomes. From aligning KPIs to breaking down data fragmentation, discover how hotel leaders can move from parallel execution to integrated performance.

Inside BWH Hotels: What Every Independent Hotelier Needs to Know
Discover how BWH Hotels supports independent hoteliers in Central and Eastern Europe with expert guidance on branding, revenue management, and global marketing. Gregor Jamnik and Ivona Meissner share insights on industry challenges, growth opportunities, and the future of hospitality in Croatia.

Embracing Hospitality: A Personal Journey with David Taylor, CEO of Adriatic Luxury Hotels
In the interview, we'll delve into David's personal experiences in human resources challenges, emerging trends in hospitality, the perspectives of new generations, and his unique journey of working and living in Croatia.

Leading Through Change: Ana-Marija Marić's Workshop for Managers and Leaders
Discover insights from Culture, Change, and Management Consultant Ana-Marija Marić. Learn how to effectively implement change strategies, navigate organizational transformations, and embrace change for success. Explore her upcoming workshop and gain practical takeaways for thriving in today's dynamic business landscape. Join us at the Best Stay Event to uncover Ana-Marija's wisdom firsthand.
