TERMS AND CONDITIONS

PAYMENT TERMS

The organiser of Best Stay event (hereby Event) is Positive Garden d.o.o. (hereby the Organiser), Limited Company registered for PR services, consultancy services, event management, travel agency (registered in Zagreb, Ulica Božidara Magovca 47, OIB: 77960483520)

PROGRAMME

The organiser has the right to change the programme and is not responsible in the event that one or more of the speakers cancel their participation.

HOW TO PAY

Please register on the event platform and fill in the registration form. Upon registration, you will receive an offer with payment instructions. The funds should be paid within 5 days from the date of invoice, otherwise, you will not be registered for the conference or have the right to participate. The price includes entry to the conference, lunch and other meals and activities (as listed on the programme). Accommodation is not included.

CONFIRMATION

Upon payment, within 48 hours of receipt of the funds to the account of the Organisers, you will receive the invoice. If the invoice is not received within this period, please contact us at info@magic4.club

CANCELLATIONS

If you wish to change a person’s name on an already purchased event pass, please contact us by e-mail at info@magic4.club. Event passes can be canceled up until 31 December 2025 with a service charge of 30€, and in that case the rest of the funds will be transferred back to the attendee’s account. We regret that no refunds can be made for cancellations received after 31 December 2025.

DATA PROTECTION

All employees, contractors, and business partners engaged by the Organizer are required to comply with this Data Protection and Privacy Policy and to handle personal and company data with the highest level of care and confidentiality.

The Organizer collects and processes personal and company data of attendees and users of the website www.beststayevent.com exclusively for purposes related to the organization, management, and improvement of its events, services, communications, and business development.

This may include the transfer of such data to third parties, both within Croatia and internationally, strictly limited to entities whose services are essential for the execution of the Organizer’s business operations. These third parties may include, but are not limited to, registration platforms, payment processors, event service providers, digital marketing tools, and analytics providers.

By registering for the event or using the website, the attendee consents to the use and processing of their personal and/or company data by the Organizer in accordance with these terms. The Organizer may retain and use this data for business-related purposes such as communication, statistical analysis, service improvement, marketing of future events, and maintaining business records. Data will not be sold or shared with unrelated third parties.

Website usage data is collected via tools such as Google Analytics for statistical and performance analysis purposes, including but not limited to understanding traffic sources, optimizing marketing efforts, and improving user experience.

CONDITIONS

The Organisers may cancel all or any part of the Event for any reason beyond its reasonable control, in which case the Organisers will refund to the Client any fees already paid to the Organisers that have not yet been expended on behalf of the Client, after which the Client will have no further recourse against the Organisers. The Client agrees to fully comply with all applicable Croatian laws and Organisers’ rules and regulations.

The Client agrees with filming and photographing of the event, speaker promotion, logos, topics and other forms of promotion that can be used during the marketing campaign of the Event in this and any future years.

The Client shall not organise professional photographers or video recording without the previous approval of the Organisers.

Organiser have the obligation of securing the event space.

The Organiser shall have no responsibility or liablity for any loss of or damage to the person, property and effect of the Client or its representatives during the Event.

Any potential conflicts between the Client and the Organiser will attempt to be resolved by agreement of both parties.

Otherwise, the parties irrevocably agree to submit to the exclusive jurisdiction of the court of Zagreb.