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Samsung LYNK Cloud is redefining the hospitality industry with its innovative cloud-based solutions. In this interview, we talked with Alan Balas how Lynk Cloud enhances guest experiences, streamlines operations, and drives profitability through cutting-edge technology and real-time insights.

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INTERVIEWS

Not Science Fiction Anymore: How Autonomous Vehicles Are Already Driving Tourism Forward
Interviews, best stay 2026, Leadership Martina Lucic Canak Interviews, best stay 2026, Leadership Martina Lucic Canak

Not Science Fiction Anymore: How Autonomous Vehicles Are Already Driving Tourism Forward

Autonomous vehicles are no longer futuristic — they’re already operating in cities like Phoenix, Shanghai, Hamburg, and Singapore. From airport transfers to resort shuttles, they’re reshaping how guests move and how destinations operate.

In this exclusive interview, Guido Di Pasquale, Managing Director of PAVE Europe, shares where AVs are in use today, how they can enhance hospitality experiences, and what challenges remain around safety, regulation, and public trust.

Discover what hospitality leaders should do now to prepare for a driverless future — and why autonomous mobility could redefine travel in the next decade.

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How Smart Hotels Thrive Without a Full-Time Revenue Manager in 2025
Interviews, best stay 2026, Leadership Martina Lucic Canak Interviews, best stay 2026, Leadership Martina Lucic Canak

How Smart Hotels Thrive Without a Full-Time Revenue Manager in 2025

In a market where revenue is rising but costs keep climbing, hotel teams can’t afford to work in silos. In this Best Stay Insights session, industry experts from citizenM, Sircle Collection, and leading tech and leadership consultancies reveal how hotels can align marketing, sales, operations, and IT — even without a full-time revenue manager.

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Human-Centred Leadership in Hospitality: Why Emotional Intelligence Drives Real Results
Interviews, best stay 2026, Leadership Martina Lucic Canak Interviews, best stay 2026, Leadership Martina Lucic Canak

Human-Centred Leadership in Hospitality: Why Emotional Intelligence Drives Real Results

As technology accelerates and operational demands rise, strong leadership in hospitality increasingly depends on soft skills. Dinka argues that emotional intelligence, communication, and coaching-based management are not optional, they’re critical drivers of team performance and commercial success.

In this article, they highlight how aligning people strategy with business goals helps hotels navigate change, reduce turnover, and build resilient, high-performing teams in an era of rapid transformation.

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Nina Marić on Building Trust and Innovation in Hospitality
Interviews, Video Interview Martina Lucic Canak Interviews, Video Interview Martina Lucic Canak

Nina Marić on Building Trust and Innovation in Hospitality

Nina Marić has built a strong reputation in hospitality through her dedication and expertise. Nina is the owner of Oltre Hospitality through wich she builds lasting relationships through trust and respect with industry professionals.

In this interview, she offers insights into her career, the current state of the industry, and the future opportunities she sees on the horizon.

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From Opera to NATO: Karolina's Journey Through Strategic Communications and Empowering Global Communities
Interviews, Video Interview Martina Lucic Canak Interviews, Video Interview Martina Lucic Canak

From Opera to NATO: Karolina's Journey Through Strategic Communications and Empowering Global Communities

Karolina's career showcases the value of embracing diverse talents and roles across continents. With a background in performing arts and a master’s in cognitive science, she has forged a path in strategic communications, notably at NATO. Her journey highlights how blending personal values with professional goals can lead to impactful contributions in areas like international security and sustainable tourism.

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