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Samsung LYNK Cloud is redefining the hospitality industry with its innovative cloud-based solutions. In this interview, we talked with Alan Balas how Lynk Cloud enhances guest experiences, streamlines operations, and drives profitability through cutting-edge technology and real-time insights.
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Profitability Starts with Reputation: Branko Putnik on Leadership in Heritage Hospitality
What does profitability really mean in modern hospitality?
In this conversation, Branko Putnik, General Manager of Lazure Hotel and Marina, shares why reputation, leadership, and shared value come before profit. A practical, experience-based perspective from a 300-year-old heritage hotel, for hoteliers focused on long-term growth, authenticity, and resilience.
Human-Centred Leadership in Hospitality: Why Emotional Intelligence Drives Real Results
As technology accelerates and operational demands rise, strong leadership in hospitality increasingly depends on soft skills. Dinka argues that emotional intelligence, communication, and coaching-based management are not optional, they’re critical drivers of team performance and commercial success.
In this article, they highlight how aligning people strategy with business goals helps hotels navigate change, reduce turnover, and build resilient, high-performing teams in an era of rapid transformation.
